These tasks support individuals who are starting to address legal issues. Initially, they may not identify their housing, family, financial, or employment concerns as legal matters. The main goal is to help them understand their situation, explore options, and access support services.

This category covers the core tasks involved in resolving legal issues: drafting forms, letters, briefs, and other legal paperwork. It encompasses inputting information into structured forms and crafting strategic arguments, citations, requests, and narratives.

This task set facilitates collaboration between service providers (e.g., legal aid lawyers, court staff, paralegals) and individuals with legal issues. It involves synthesizing case details, preparing for trials or negotiations, gathering evidence, strategizing, and completing legal paperwork. Additionally, it addresses the management and oversight needs of service providers handling these cases.

his task set involves managing legal matters within the court system, covering their reception, screening, processing, and triage. These tasks are typically carried out by staff members such as court filing clerks and judicial clerks.

These tasks involve negotiating, mediating, and facilitating settlements in legal matters.